- Label the emotions or feelings observed, but be mindful not to reinforce fear or anger. For example: ‘What is it you are feeling right now?’ serves better than ‘You must be scared right now’.
- Acknowledge the fact that the child is experiencing a difficult emotion, but gently remind them they need to implement and follow an action plan, for example, ‘What can you do now?’ or ‘What is the next step?’.
- Ask the child about their self-talk that is probably going on in their mind, for example: ‘Tell me, what is your inner . . .
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