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‘Quality is everyone’s responsibility’

The quote in the title is from W. Edwards Deming and is at the heart of this article. Public and private schools often belong to quality-assurance bodies that inspect schools. These inspections, for many of those involved, cause stress, necessitate extra work and can feel like pointless tick-box exercises. Academic managers take on extra work and teachers can be nervous about the consequences of a stranger assessing their work, seeing few benefits in the process.

In England, Ofsted is the official body that inspects and regulates state-funded schools to ensure quality education, rating them from ‘Outstanding’ to . . .

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Fari Greenaway
Fari Greenaway
Fari Greenaway is an experienced academic manager, manager trainer, teacher trainer, author and school inspector, committed to fostering reflective practice among EFL educators. Through workshops and her Instagram (@farigreenaway) she empowers professionals to refine their skills and drive excellence in language teaching. From teacher to academic director, with nearly 20 years’ experience in English language teaching, 15 of those in academic management, Fari currently oversees a team of nine academic managers across five academies, managing 59 teachers and 3,000 students.