A system under pressure
Performance management has always been a delicate balancing act in English language teaching. Observations, appraisals and professional development conversations are meant to support growth, ensure quality and maintain accountability. Yet in practice, they often become sources of stress for teachers and administrative burden for academic managers. Observations can feel high stakes and inconsistent. Appraisals sometimes drift into box-ticking exercises. Managers struggle to find time for meaningful coaching amid the demands of scheduling, compliance and student support.
Into this already complex landscape enters artificial intelligence (AI). AI promises to streamline documentation, analyse patterns and support reflective . . .
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